Message to our customers, collaborators and partners regarding the transition to COVID-19 alert Level Three

28 April 2020

Tēnā koutou katoa

As you will know from running your own businesses and organisations, Level Three gives greater scope for commercial operations but maintains stringent criteria for how those operations can be conducted. Many of you in essential industries have already been working this way for weeks. Plant & Food Research has also run limited operations at our sites under permission from MBIE and MPI. Now we will restart a wider range of onsite work.

In brief, this will mean:

  • Some, but not all of our activities at our sites will be resuming. We will therefore have a wider group of researchers returning to those locations. 
  • Priority for restarting onsite work will be given to contracted work, biosecurity, science that supports immediate food and beverage exports, and research that underpins the ability of our customers to aid the economic recovery for Aotearoa New Zealand. 
  • Although we are recommencing some activities at our sites, a large proportion of our staff will also continue working from home.  
  • Our sites will remain closed with access only by approved staff We will have stringent hygiene, distancing and contact tracing measures in place.

I am immensely proud at the resilience displayed by Plant & Food Research staff during Level Four. A large number of our staff have remained highly productive at home and can continue that way during Level Three. This group includes our Key Account Managers and Senior Leaders in both Science and General roles. Please continue to contact these people when needed just as you have always done.

Literally hundreds of projects within Plant & Food Research are now being linked with new Standard Operating Procedures to achieve safety and compliance at Level Three. Where these new ways of working limit or slow activity our teams are being asked to be innovative in their search for safe solutions. If these limitations affect projects we are working on for your organisation then you can expect to be informed by your Key Account Manager so we can discuss potential solutions and impacts together.

Please do not hesitate to contact your Key Account Manager in any instance where you need to discuss how our delivery to you can be maintained during any of the COVID-19 Alert Levels.

Thank you for your continued support and understanding. I will update you further as the Alert Levels change over time.

On behalf of the Plant & Food Research whanau I wish you all good health.

Ngā mihi

David Hughes

Emma Timewell
Communications Manager, Corporate Communications,
Plant & Food Research Mt Albert,
120 Mt Albert Road, Sandringham
Auckland, 1025, New Zealand
Telephone: +64-9-925 8692
Mobile: +64-21-2429 365